Warranty
Six years
Parts and labour included. Shipping to us is on you, the return is on us.
Included
Support
Help, from the people who built it.
Write to us and a technician answers — not a chatbot, and not an outsourced desk.
Service
What we cover
Out of warranty
Flat repair
A single price per product, quoted before any work begins.
From €79
Setup
Room calibration
A 45-minute video call with our technician to place and tune the system.
€60
Questions
Common questions
How long is shipping?+
Two to four working days in the EU, five to seven outside. Every parcel is insured for the full value.
Can I try before buying?+
Yes, in the Budapest showroom on Thursdays, or through two partner dealers in Vienna and Berlin.
Do you ship outside Europe?+
We do. Duties are calculated at checkout and paid by us, so nothing extra arrives with the courier.
Is the checkout live?+
No. This is a demo storefront — the order is recorded in the demo system to show the whole flow.
Next step
Something not working?
Send the serial number and a description — we answer within one working day.